NordVPN is a virtual private network service whose service is available from more than 5000 servers to users in around 60 countries worldwide. It provides secure and private internet access with a single tap on your devices, including tablets, smartphones, or Android TVs. NordVPN is supported by Linux, macOS, and Windows operating systems and is available on both iOS and Android devices.
NordVPN, like other premium VPN services, provides a money-back guarantee offered to you to cancel your subscription within the first 30 days. Many VPN services claim to have convenient refund policies but then make the process as difficult as possible. To cancel your NordVPN subscription, visit NordVPN’s site and click on the live chat choice located at the bottom right of your screen. After that, provide your name, email and ask the support representative to cancel your account.
NordVPN’s support agent will check your registered email and cancel your account for you if you are eligible for a refund. It might not live up to your values, but does the provider deliver on its promise of a 30-day money-back guarantee?
Even though the process is a bit out of your depth, and they will try their best to keep you when you claim a refund, NordVPN does have a legal 30-day refund policy. In this blog, TechNinjaPro will show you the exact steps you need to perform to cancel the NordVPN subscription and get your refund.
- Quick Guide: 5 Steps on How to Cancel your NordVPN Subscription in 2021
- Things To Keep In Mind Before Proceeding
- Step-by-Step Instructions to Canceling your NordVPN Account in 2021
- How to cancel your NordVPN subscription by Email?
- Best NordVPN Alternatives
Quick Guide: 5 Steps on How to Cancel your NordVPN Subscription in 2021
- Go to the official site of NordVPN and Sign in to your account.
- Navigate to the Dashboard tab.
- Tick the button next to “Change Plan” and choose to cancel automatic payments.
- Contact customer support via email or live chat to cancel your account and request a refund.
- Once confirmed, your reimbursement should appear in your account within 1-2 working days.
Things To Keep In Mind Before Proceeding
Before we get right into the gist of things, let’s take a short overview of the essential aspects you should keep in mind before requesting a refund with the NordVPN service.
- All the NordVPN subscription plans provide a 30-day money-back guarantee.
- The refund can only be requested by contacting support.
- You have to cancel your renewal plan before requesting a withdrawal.
Step-by-Step Instructions to Canceling your NordVPN Account in 2021
NordVPN is one of the premium VPN services that does not have a simple cancel now button, but it is still easy to cancel your subscription. There is a 30-day money-back guarantee and a simple, two-part cancellation process.
- Go to NordVPN’s official site and sign in to your account using the log-in credentials you used to sign up for the service.
- Go to the Dashboard tab on the site. Underneath “My Services,” click on the button next to change plan and select automatic payments.
- A popup window will appear. Choose to confirm cancellation.
- The popup window will confirm the cancellation of your automatic payment. Click close and continue. Underneath ” My Services,” it should say Extend Plan. This means the cancellation of your payment has been successful.
- Now that your payments have been canceled, contact customer service via live chat or email to cancel your subscription and request a reimbursement. Navigate to the “Contact Us” page and pick either Email Us or Live Chat. Both choices are easy and quick.
- Once you are connected to customer service, explain that you need to cancel your subscription and request a refund. You will be asked why you need to cancel your subscription and if there is anything they can do to fix the problem.
- Once processed, you should get your refund within 1-2 days without any issues.
How to cancel your NordVPN subscription by Email?
As TechNinjaPro mentioned earlier, it is possible to cancel your subscription using an email ticket form. For this method, follow steps 1-3, as we had explained in the above section. Once that is done, click on the email icon on the NordVPN site and type out your request.
Once you click send, the process is simple. You should receive a confirmation email to say you have canceled NordVPN within an hour, after which there might be a query as to why you need to cancel. After you have signaled your intention to continue, customer service will go ahead and process your refund.
Best NordVPN Alternatives
Now your NordVPN account is canceled, you might be searching for an alternative. TechNinjaPro’s best VPN services in 2021 guide provide top recommendations: Surfshark, ExpressVPN, CyberGhost VPN, PureVPN, and PrivateVPN. Let’s check out how these four VPN services compare to NordVPN.
NordVPN may have more than 5000 servers than ExpressVPN, but ExpressVPN wins with speed. ExpressVPN is one of the most used VPN services, and for a good reason. It consistently delivers fast speeds that allow you to stream and torrent with very minimal buffering. ExpressVPN’s TrustedServer technology deletes all your information from their servers every time you log out, so none of your data is ever stored.
ExpressVPN is extraordinarily fast and uses well-designed and intuitive apps for all types of devices. With more than 3000 servers in around 90 countries, it can help you get an IP address from your desired location globally, including Europe, Asia, South America, Australia, and North America. ExpressVPN also provides customer support around the clock.
ExpressVPN does not log any user information, so your internet activity over the network is safely hidden. Plus, it uses military-grade encryption protocols, so any tracers or hackers are kept safely at bay. You can make use of ExpressVPN to unblock most streaming websites, including Hulu, Netflix, ESPN, BBC iPlayer, and more.
2. CyberGhost VPN
CyberGhost is another best alternative to NordVPN that lets you make seven simultaneous connections and has several security features which other virtual private network services do not have. It has a vast number of servers, IP and DNS protection which means you will always get fast speeds as overcrowding is highly unlikely.
CyberGhost VPN provides unlimited bandwidth so you can stream torrents and games without any geo-restrictions. Overall, it is one of the best VPN services available in the market nowadays. CyberGhost offers specialized servers for torrenting and streaming that helps you save time trying out different servers for the best and fast connection.
It is another worthy competitor, especially if you are looking for a budget deal. CyberGhost VPN offers more than 4500 servers in around 58 countries, so a reliable private internet connection is not far away. It is primed for beginner users and very easy to get connected. CyberGhost VPN also offers one-click unblocking of several streaming websites like Hulu, Netflix, and Amazon Prime Video.
All of your web traffic is protected by 256-bit encryption protocol, and added security measures such as anti-malware and an ad-blocker ensure that you remain secure and safe online. CyberGhost also provides a 45-day money-back guarantee and excellent customer service.
3. Surfshark VPN
Surfshark VPN is also considered one of the best alternatives to NordVPN that will not leak your DNS data and mask your IP addresses with complete security. With a massive network of servers in many countries of the world, Surfshark VPN is guaranteed that you will be able t get access to a lot of blocked geo-restricted content.
It will offer you a clean cyber ocean where you would not have to worry about phishing or ads attempts. With its CleanWeb feature, you would not get hacked or tracked in addition to the removal of any malware containing files and content. Its split tunneling feature allows you to put a few applications and sites in the VPN’s split tunneling tunnel while you browse through other applications or sites without a virtual private network.
It comes with a malware scanner, a kill switch, and a built-in ad-blocker. Surfshark has many robust features, including split tunneling, DNS and IPv6 leak protection, and 256-bit military-grade encryption. It also lets you bypass country-wide web filtering in countries like China and the UAE. Surfshark does not log any personal data or online activity and provides 24/7 customer support.
PrivateVPN is another best all-rounder VPN available in the market. It reliably unblocks streaming sites, allowing you to stream your favorite movies anywhere you go. It can get around China’s strong firewalls, which is impressive as premium VPN services like NordVPN cannot. You can watch non-stop movies on major streaming sites like Hulu, Netflix, or others with its unlimited bandwidth.
It has a perfect track record of ultra-fast, secure website streaming. While its server network is smaller than NordVPN and ExpressVPN, it still covers more than 55 countries. PrivateVPN does not log any private information, including IP addresses. All of your online traffic is secured by way of 256-bit encryption along with added security measures like perfect forward secrecy.
PrivateVPN only operates 200 servers in around 60 countries worldwide and delivers nothing less than reliability. It can help you protect your identity and offer secure internet browsing, and unblocks all kinds of geo-restrictions. PrivateVPN also unlocks streaming platforms like Netflix, Amazon Prime Video, etc., providing excellent speed while streaming.
PureVPN is another best alternative to NordVPN and is integrated with IPSec/IKEv2 and OpenVPN/IKEv2 protocols. Its security protocols are considered to be the most secure protocols a virtual private network can hold. It provides you the liberty to select between no-encryption and PPTP protocol to improve speed. The best thing about this VPN service is, they constantly and regularly update their privacy policies.
In addition, PureVPN also masks your actual IP address along with the IP address of the VPN server you are using. It requires mentioning that PureVPN records the timestamp when you connect to a server and your total bandwidth used during your internet session. Along with the rest of the major VPN services, it also holds 256-bit military-grade encryption that protects your information.
PureVPN is integrated with a kill switch feature to cut the internet connection whenever your virtual private network loses connectivity. It also comes with Port Forwarding features to offer an added layer of security for your online browsing and stops hackers or trackers from exploiting loopholes to access your information.
Frequently Asked Questions
You should select a virtual private network based on your own definite requirements and what you plan to use it for. For example, if you need to access streaming sites, look for a vast server network and fast connection speeds. But no matter where your main concerns lie, ensure you select a VPN that is user-friendly, reputable, and secure enough to entrust it with your information.
Yes, VPN services are not just for when you are traveling or using some public network. When connected to your home network, your IP address is easily accessible and visible to others. That is why you should always use a VPN service to shield your activity and location.
No, a VPN service hides your internet activity from your internet service provider. Your internet service provider will see some data like the time you connected and the amount of data you are sending or receiving, but it would not be able to see the sites you visit, the files your download, or anything else you do online.
NordVPN is a robust virtual private network, but no product is perfect for everyone. Fortunately, canceling your NordVPN subscription and getting a refund is easy and quick. After canceling your subscription, TechNinjaPro has listed the best alternatives to NordVPN.
If you have any inquiries about how to cancel your NordVPN subscription and get a refund, let us know in the comments below.