Internet security has gained much more popularity, among other things, with the passage of time, and it has become essential for many businesses and individuals. The majority of people are increasingly interested in making their internet networks and internet connections much more secure. This results in the growing usage of various VPNs provided in the VPN market for your digital devices. It is a robust belief among people that a VPN service plays a significant part in your information security and privacy.
Virtual private network services offer protection and security regarding any potential information breaches or against legal or illegal surveillance and other different internet threats. VPNs are programs that construct a broad network that provides users a connection to a remote address. In simple words, it provides you a connection to an internet address from anywhere in the world. With modern VPN technologies, you can connect to various networks from different places that provide you more safety and security and can also provide you access to content that would not usually be available under your regular network.
The VPN services have been rising in popularity in recent years, as people are becoming more conscious of their internet security and want to access some platforms that are not available on their regular streaming sites. But most users have experienced a sudden drop in the VPN server while using the services. Why VPN keeps disconnecting? This is the most common question asked by VPN users, irrespective of which VPN server you are using. In this blog, TechNinjaPro will look at why VPN services usually disconnect and how you can fix it all by yourself.
Why Do VPN services Disconnect?
Users who have tried VPNs have probably encountered this issue. You are scrolling the internet as you usually do, only this time with more safety and security because of your virtual private network. You can finally access those streaming sites that are not available in your region, but then all of a sudden, your VPN services get disconnected, and you lose all the security. Here are a few reasons why VPN services often disconnect.
1. Anti-spyware or Firewall
If you have installed an anti-spyware platform in your device, it could be the reason why your virtual private network keeps disconnecting frequently. You can try disabling your anti-spyware or the firewall and connect to the VPN service to check if your virtual private network connection drops often. If the connection is stable, then you no longer have to worry about it. You have to add your VPN service as an exception while enabling your anti-spyware or other firewall programs again. But if the issue still persists, you will have to look for a different solution.
2. Network Connection
Before you check other things, try checking your network connection. To check your network speeds, disconnect the virtual private network and then check if your network connection is stable. If your network connection drops even after you disable your VPN service, the problem is not with the virtual private network but your internet connection. In this case, you will have to get in touch with your internet service provider to get your issue fixed.
3. Overloaded Network
When you are connected to an overcrowded internet network, such as a public internet network in coffee shops, airports, apartments, etc., your virtual private network connection is more likely to become unsteady and get disconnected. To stop this from happening, you can connect to an internet network that is less packed so that your VPN connection will be stable. Alternatively, you can switch to a different internet network to check if the problem still persists.
4. Location of the virtual private network server
In some situations, you may have a robust virtual private network connection when you are connected to a server within your region or country. For example, if you are in Canada and try to connect to a US server, your connection will be strong. But if you try to connect to a server in Australia and your VPN connection drops often, then the problem is with your virtual private network service. If this happens, you will have to understand that it is high time you need to look for a better VPN service.
If you want to know more about trustworthy VPN providers that will provide reliable connections, TechNinjaPro recommends reading our article on the Best cheap VPN services.

5. VPN Protocol
Try changing virtual private network protocols if changing servers does not work as the VPN protocol you are connected to maybe the reason why there are VP disconnection problems. If you are connected to the L2TP protocol, you can switch to the PPTP protocol to check whether your connection is stable. By switching between servers, you can figure out which protocol provides you a stable VPN connection.
6. Update VPN application
Using an older version of the virtual private network application could be the reason why your virtual private network is getting disconnected. You can try installing the most recent version of the application to check if the problem is resolved. Similarly, you can also try connecting the virtual private network on a different device to see if there are VPN disconnection problems. If the VPN works impeccably on the other device, you can uninstall the VPN software and try installing it again.
7. Domain Name Server Settings
Domain Name Server settings could be the reason why your connection is getting disconnected often. Try changing your DNS settings to check if you are able to overcome VPN connection problems.
8. Go for a different virtual private network provider
If you have tried all the solutions mentioned above and nothing worked, you will have to try a different virtual private network service. Similarly, you will face disconnection problems if you use a free VPN service. You will experience slow speeds, and your internet connection may not be stable. If you are using a free virtual private network, it is time to switch to a leading VPN provider to keep your connection stable and secure.
Free virtual private network services may not have a good server network as a result of which you will be forced to connect to an overloaded server. You cannot expect a safe and secure connection with a free VPN service. For unlimited bandwidth, kill switch, fast speeds, robust security features, and safe connections, you will need a safe and reliable VPN service like the ones mentioned below.
Always remember to look for the following features while selecting a virtual private network.
- Strong server network
- Strong encryption, preferably 256-bit military-grade encryption
- Top-notch security features like kill switch, DNS leak protection, and DDoS protection
- No-logs policy
- Device compatibility
- Protocol choices
- Application availability
- Provides a good number of the simultaneous connection
- Excellent customer support
- Unblocking capabilities
- Money-back guarantee
Try a different virtual private network
If you are using a free virtual private network, performance and speeds may be lacking. Regardless of how valuable the virtual private network is to you, using a leading VPN provider is always recommended. With a leading VPN provider, you could have access to features like unrestricted speeds, unlimited bandwidth, a kill switch that can be toggled, and a secure and robust connection.
When choosing a new virtual private network, research what features are on offer and optimized for online streaming to offer a better experience.
1. ExpressVPN
ExpressVPN is one of the well-rated VPNs on the market. It is the most used virtual private network worldwide because of its air-tight security features. It offers excellent performance, a strong connection over short and long distances. ExpressVPN does not keep any types of logs on your internet activity, IP addresses, timestamps, and VPN connections.
ExpressVPN offers more than 3000 servers in over 90 countries. It also has consistently fast speeds. Moreover, it also provides a 30-day money-back guarantee, so you have 30 days to decide whether you like the VPN or want your money back. Finally, you get complete access to 24/7 customer service that can help you with any problems that may arise.
Its kill switch will come into action when the virtual private network connection drops. ExpressVPN will instantly lock your network by blocking all of the internet traffic from all of your devices until your virtual private network connection is safely secured again. It is integrated with advanced 256-bit military-grade encryption to maintain encryption standards. This is a standardized technology that is used by all the significant security-providing industries internationally.
2. CyberGhost VPN
CyberGhost is another well-linked VPN service that provides you reliable servers that can connect even to IP-restricted networks configured to block VPN traffic. It allows you to stream on any of your devices with a bit of chance of interruptions with its high performance and unlimited bandwidth. CyberGhost has more than 6500 servers spread across 90 countries worldwide. It provides excellent services at a low, reasonable, and budget-friendly price.
It’s software application comes integrated with an ISP throttling feature. CyberGhost does not let your local internet service provider slow down your network speed for downloading, uploading, and streaming purposes. It’s software application comes integrated with an ISP throttling feature. ISP throttling feature does not let your local internet service provider slow down network speed for uploading, downloading, and streaming purposes.
CyberGhost VPN also covers your IP address so no one can track you and get to your real location. It uses OpenVPN, an excellent security protocol that still cannot be cracked or hacked. However, it has a no-log policy. CyberGhost VPN does not keep, collect, or store any type of their customer’s information on their servers, which means there is no information to share.
3. Surfshark VPN
Surfshark VPN is another budget-friendly VPN service and comes packed with a lot of features. It will instantly get protected by a complete set of security features. Surfshark VPN’s leak prevention feature combined with split tunneling makes it an excellent value for money VPN. The security protocols used by Surfshark VPN include OpenVPN and IKEv2 protocol.
Its OpenVPN protocol is to implement those top-notch technologies whose primary purpose is to develop a safe and secure site-to-site connection in routed or bridged configurations and remote access facilities. To elaborate, your real DNS will get resolved to the respective IP address. then your internet activity will travel over the fixed IP address over the VPN tunnel, thus avoiding any type of DNS leaks.
Surfshark VPN provides a double-hop VPN where your internet activity is set over two different servers to make your internet traffic impossible to track. It encrypts your internet traffic with 256-bit military-grade encryption, used by giant banks, governments, security agencies, and various sensitive organizations.
Frequently Asked Questions
The most common reason for a VPN disconnect is a local network connectivity problem. Note that there is a four-hour idle timeout set on the virtual private network server; this means that the VPN service will time out the connection if no information is sent over the VPN tunnel for four hours.
Connecting to an excellent VPN will lower your available internet speed by 5% at the most. So your wifi connection itself will not be affected if other people use it without a VPN.
If you cannot access the internet when disconnected from the VPN, you might have enabled network lock. Network lock protects your internet traffic by cutting your device’s internet connection if the VPN suddenly disconnects. To resolve the problem, you can disable Network Lock.
Conclusion
Virtual Private Network disconnection issues could be frustrating. You will have to be aware of the reasons why VPN disconnects to ensure you do not lose your virtual private network connection and browse the internet over an unsecured network connection. The steps mentioned above might be the solution to why VPN keeps disconnecting. Follow all the steps mentioned above, and if the issue persists, contact your virtual private network service for more guidance.
We hope you enjoyed our article on VPN keeps disconnecting and how to fix it. If you did, feel free to share it with us in the comment box.