Having patients come at your doorstep is one thing, keeping them satisfied is another task. Through the help of technology and innovation, we have now come to the age where even Marketing can be automated. There are now new-developed applications and sites, like Demandforce.com that can help businesses grow and prosper in this new normal.
Demandforce is an automated marketing platform that can help attract new patients and even keep them using your products and services. Listed down below are the functionalities of application that are very beneficial to whatever business or industry you are in.
- Online Appointment Booking
- Automated Appointment Reminders
- Patient Feedback
- Email Marketing
- Marketing Across Social Media
- Reminders via email, text, and voice
- Flexible reminders builder
- Fallback reminder
- Fully Customizable Templates
- Automated Recall
- Integrated System
Online Appointment Booking
Demandforce allows patients to set appointments in the comfort of their homes. It is accessible through your customized web page which you can easily link in your social media platforms. It gives patients the ability to create their own schedule and choose for their service provider in just a click away. It can also save the time and energy of both your staff and the patient in exchanging phone calls to set appointments.
Automated Appointment Reminders
Not only does Demandforce.com enable patients to schedule their appointments online, it also provides automated appointment reminders. These reminders are received by patients who successfully set their appointments through the online appointment booking platform. These appointment reminders can be received by patients either by email, Demandforce mobile app, Demandforce live desktop app, or Demandforce portal. You can check it here https://www.demandforce.com/product/appointment-reminders/.
Through the help of this automated appointment reminder, it can be guaranteed that patients will not miss their schedule. With the convenience offered by these automated appointment reminders, it can also help you keep patients subscribed to your services.
Getting patient feedback in a hassle-free way can also be made possible through Demandforce. It provides a platform to easily request for feedback from patients. After scheduling an appointment, sending out reminders, it can easily ask for feedback which will not inconvenience the patient. This feedbacks from patients can be used across social media to boost your presence and provide a good reputation to your branding especially to the services you provide.
Another feature of Demandforce.com that can help you attract and keep patients is its email marketing feature. This is a process where the application sends out emails to patients in the database to keep them in-touch with your latest services, innovations, and promotions. Through this, you can send out discount coupons or your special offers to patients.
You can also utilize its email marketing functionality by sending out helpful information to your patients regarding the services you provide. Through this kind of exposure, you can ensure that you are always in the list of their options.
Marketing Across Social Media
If your business is not yet on social media, it cannot really compete and survive the competitive market. Social media presence is an important factor to consider to help your business grow and your patients satisfied.
Demandforce can help boost your branding on social media. You can easily link the online appointment booking across your social media accounts.
This way, you can reach more patients and inform them about your online appointment booking service. It can also improve your branding and visibility through the feedback received from patients.
Demandforce is a platform that can help you attract new customers and keep them in subscribing to your services. It can also increase customer satisfaction through the efficiency of the online appointment booking platform.
It also helps in improving customer engagement through the automated appointment reminders and by the emails they can receive from you. It is truly a helpful tool in growing your business and keeping your patients satisfied.
With the help of this automated application, the number of patients who schedule appointments and subscribe for your services can be increased. The following functionalities of Demandforce are beneficial not only in increasing the number of patients but also their engagement and satisfaction.
Reminders via email, text, and voice
This function of Demandforce ensures that patients do not miss their appointments. Reminders are sent to them either through email, text messaging, or voice call. It also has a two-way texting feature wherein the patient has to reply “C” to confirm their appointment. They can also notify your office if they are late for an appointment or if it needs to be reset. This feature is very beneficial to patients. It makes them feel they are valued and your business is looking forward to serving their needs.
Flexible reminders builder
Through the flexible reminders builder, Demandforce enables you, as the service provider, to maximize your response to the patient. This allows you to create different types of reminders for different kinds of events. This feature allows you to set the following kinds of reminders as needed:
- Save the date reminder – this reminder can be sent out to clients to notify them of their successful appointment booking through the portal they’ve selected – either via \ mobile application or live desktop application
- Pre-appointment reminder – it also allows you to create reminders day/s before the patient’s schedule. This is very helpful especially to those patients who have a busy schedule. This can help them manage their time properly and ensure that they are in your location on or before the schedule they set.
- Day-of / follow-up reminder – this is also a helpful feature which enables you to provide reminders to patients on the day of their appointment. You can also set-up the system to send out reminders for your patients’ follow-up appointments.
- Reminders for specific treatments or appointment types – this Demandforce feature allows you to curate different types of appointment reminders for different treatments or offers. This can be sent out to patients in your database so they can be informed of the available schedule of your services.
This system functionality allows you to have control over the set of reminders being sent to your patients. You have the choice which type of notifications – either email, text message, voice, or a combination of all three will be sent to your patients.
Fully Customizable Templates
In Demandforce, you can always personalize depending on your preference and your patients’ needs. It allows you to select email and text templates of your choice. You can also create your own templates depending on the nature of your business and the needs of your clients. After curating your own message template and web-design, the system will deliver these to your patients.
This feature allows you to set-up recall messaging initiatives through email or text messaging. This can help you reach old clients and continually engage the current ones.
Demandforce can be used hand in hand with your existing scheduling software. Whenever a patient books an appointment either through its mobile application or live desktop app, the schedule will be sent to your end. This provides a unified scheduling platform for both you and your patients.
By accessing this integrated system from the automated application, you can easily check on the number of patients with an appointment at a given date and time.
An automated application like Demandforce can help increase your number of patients because of the following reasons:
- Convenience – this is the primary concern nowadays. How can something be done easily using less resources, in a shorter amount of time, and with less energy? Demandforce’s online appointment booking is surely one way to gain more patients.
- Efficiency – minimal human contact and a faster way of setting up appointments. This is what the modern patient looks for nowadays. Through the help of Demandforce’s technology, you can reach out to a greater number of patients without increasing your workforce.
- Customer engagement – Demandforce can help you keep your customers engaged in the business. It allows them to provide their feedback for every experience they have with the services you provide. You can also communicate better with them through different channels such as email, text, and voice. The mobile application and live desktop application also allows you to reach a wider customer range.
Having an automated application like Demandforce which allows you to offer online appointment booking for patients which they can access either through its mobile application or live desktop application is a huge help to attract more patients.
The automated appointment reminders can help you maintain your current patients as this enables them to keep track of their schedule. The patient feedback platform of the automated application can help you win more clients whenever they read positive feedback of your services being posted across social media platforms.
The different types of reminders – either save the date reminders, pre-appointment reminders, follow-up reminders, and reminders for specific treatments or appointments allow you to fully engage your patients and even acquire additional ones because of the customer-centric experience they can have with these functionalities.
This is a useful automated application not only to your business but to your customers as well. It helps you retain your current patients, engage their needs, and receive their feedback from their experiences. It can also be a great help when you expand your reach.