There can be several reasons why your Google Chrome is showing an ‘unexpectedly closed the connection’ error or “Err_Connection_Closed.” Chrome shows various types of browser errors when it is trying to connect to the internet.
If we look at it generally, Chrome shows these errors as your network devices have invalid configurations or mismatched server certificates. Following are the messages which you might get on Chrome unexpectedly:
- Google Chrome has quit unexpectedly
- This webpage is not available
- Proxy error in Google Chrome
We’ll discuss in detail how you can troubleshoot these issues/errors to get your Chrome up and running again
Connection Closed Error: 8 Fixes
Whenever you see the message of ‘err_connection_closed’ or ‘err_connection_failed,’ you won’t be able to move further whenever this message is displayed on your browser. How can you fix this error? Well, to begin with, you can try the following solutions.
1. Internet Connection Check
One of the most common solutions for the connection closed error in Chrome is to restart your internet connection. Your modem cables can have loose connections, or there can be a drop in your internet connection.
Check your internet connection on other devices like laptops, mobile phones, or try running other applications (which need an internet connection to run) to see whether your internet is messed up. If your connection is stable, then move on to the next solution in this list. Otherwise, wait for your internet connection to get stabilized and try refreshing your browser’s web page.
2. Chrome Cache Clearing
Check the following boxes in the ‘Clear Browsing Data’ window:
- Browsing History
- Download History
- Cookies and other site data
- Cached images and files
Once you have checked all the boxes, click on the ‘Clear Data’ button, and you will be good to go. Now go back to the browser page showing you that error and try to reload it again. Your web page will load seamlessly.
3. Removing & Disabling Chrome Extensions
People who use Google Chrome as their primary browser have various extensions installed, which help them enhance the overall functionality and upgrade their browsing experience.
Even though Chrome Extensions are smart solutions, hundreds and thousands of them are available on the Chrome Store completely for free. Several of these extensions carry a lot of bugs and have been abandoned by their developers, so when your Chrome goes through upgrades, they become incompatible and cause issues.
To address this query of whether your installed Chrome Extensions are the cause of the problem, follow the below-mentioned steps:
- Go to URL “chrome://extensions/.”
- You will see a list of all your installed and enabled extensions.
- Disable all of them one-by-one.
- Open your webpage, which is showing you the error and refresh it.
If your problem is resolved, you can enable the extensions one after the other and refresh your page after enabling each extension. This will help you narrow down the issue and find the extension causing this error to rise. Delete the extension once you find it.
4. Update Chrome to Latest Version
Make sure that your Chrome is updated to the latest version. To make sure of that:
- Go to “chrome://settings/help/.”
- You will see whether your Chrome is updated to the latest version or not.
- If it is up to date, you will see the message “Chrome is up to date.”
- If you don’t see that message, update your Chrome to the latest version.
5. Firewall Connection Check
Sometimes you’re the firewall on your PC or Mac can get misconfigured and result in malfunctioning of your browser. Resolve the issue by disabling your firewall temporarily and checking whether the webpages are opening properly or not.
If you are a Windows user, you can disable the firewall by going to the “Security and Maintenance” settings.
On Mac, you can go to the “Security & Privacy” option and disable the firewall by navigating to the “System Preferences” settings.
6. Chrome Cleanup Tool
Do you know about the ‘Chrome Cleanup Tool’? Google offers its users their official tool for scanning and removing malware and malicious programs from PC. Several of these malware programs can interrupt your connections and cut you off from the internet, which results in an “err_connection_closed” error.
- Install the Chrome Cleanup Tool.
- Follow the relevant instructions and set it up on your OS.
- Scan and remove the programs interfering with your Chrome Browser.
7. Reset your Chrome Settings
Some solutions are termed as ‘layman solutions.’ If a tech is not working, you can unplug it and plug it in again. Following this strategy, you can try ‘resetting’ your Chrome Browser. Perform the following steps:
- Go to the URL “chrome://settings/reset/.”
- Click on “Restore settings to their original defaults.”
- A dialogue box will appear. Click on “Reset Settings.”
- Your Chrome Settings will reset.
Note: Before resetting your Chrome Browser, ensure that you have ‘sync all your passwords’ with Google on your Gmail account. Use can use some other device to perform this action.
8. Reinstall Chrome
If all of the solutions listed above do not work out for you and the problem does not get resolved, you can completely delete the browser and perform a reinstallation of your Chrome. You will lose all of your current settings, but this is the last option to get rid of ‘Connection Closed Error.’
Other Fixes for Connection Closed Error
Some of the rare types of solutions and fixes for your Chrome Browser Connection Closed Error are as follow.
1. Resetting of TCP/IP Settings
Few people for whom the fixes mentioned above didn’t work out fixed the Connection Closed Error by resetting their network connection.
- Press your “Windows Key + R.” This will open Run Dialogue Box.
- Type the command “cmd” to open the Command Prompt.
- Enter the following commands in your Command Prompt window and hit Enter after each Command.
- nbtstat –r
- netsh int ip reset
- netsh winsock reset
- Once the changes have been applied, restart your PC.
- Most probably, your error will be removed
If the error remains, you try assigning your PC a static IP address and see if it removes the error.
2. Google DNS
Our default Chrome browser gets the DNS details directly from our local ISP (internet service provider) and resolves the site address into an IP address.
Sometimes Chrome faces difficulty in opening the web pages when the DNS servers are misconfigured. You can apply the solution of using Google public DNS to resolve the site address to an IP address quicker in contrast to using your default ISP’s DNS settings.
3. Flush DNS
DNS can get corrupted on your PC and result in the err_connection_closed error. Flush your DNS by going through the following steps:
- Press the “Windows + R” key and type “cmd” to open Command Prompt.
- Enter the Command below to flush your DNS:
- ipconfig /flushdns
If only specific web pages are not opening up and showing the error, the problem is not with your Chrome Browser. The issue is on the server-side of that particular site. Wait till the owner/webmaster of that specific site resolves the issue.
You can also download VPN extensions of various top of the line VPNs which will help your encrypt your online internet traffic and protect you from all types of malware and malicious software. Also, no one will be able to trace your activity over the internet and will make sure that you don’t get errors like “unexpectedly closed the connection.”